Lynch Plastic Surgery is seeking a dedicated and detail-oriented Plastic Surgery Patient Care Coordinator to join our practice in Chevy Chase, MD.
* Full-Time Position
Starting Salary: $30.00 per hour
Benefits:
• Paid Parking or Metro
• 401(k) and Profit Sharing Plan
• 4 weeks Paid time off
• Opportunities for advancement
Overview
We are looking for a focused, energetic self-starter to manage patients from initial contact through consultation, pre-operative procedures, and post-surgical needs.
General knowledge of plastic surgery and cosmetic procedures is a plus, and familiarity with surgical scheduling is useful. The position is open immediately.
The ideal candidate has a previous background as a medical assistant, surgical scheduler, and/or medical administrative support staff, excellent communication skills, and a passion for providing outstanding patient care.
Responsibilities
• Serve as the primary point of contact for patients via phone and client communication channels, addressing inquiries and scheduling
• Support the plastic surgeon by coordinating pre-operative assessments, post-operative care instructions, and ensuring timely communication of treatment plans.
• Collaborate with medical staff to streamline office operations, improve patient flow, and enhance overall service quality.
Requirements
• Proven experience working in a plastic surgery, cosmetic surgery or dermatology practice environment or a cosmetic setting, preferably within surgical or cosmetic specialties.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook; familiarity with patient management software.
• Strong knowledge of health regulation policies related to patient privacy, documentation standards, and medical compliance.
• Excellent patient service skills with the ability to communicate effectively via phone and in person.
• Knowledge of medical terminology relevant to plastic surgery procedures is an advantage.
• Eagerness to learn as there are opportunities to observe in the operating room and learn/practice medical skills in the office.
Recognized by both the Washingtonian & Bethesda Magazine as a Top Doctor for several years, Dr. Sheilah A. Lynch specializes in neck lift surgery, facial balancing, jaw and lower face contouring, and the correction/restoration of the face. She is highly recommended for her exceptional surgical abilities in body contouring using Lipo 360, Brazilian butt lift, mommy makeover & breast surgery.